At R V Travels, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. By using our website, services, or booking with us, you agree to the collection and use of information as outlined in this Privacy Policy.

1. Information We Collect

We collect information to provide you with a seamless travel experience and to facilitate secure payments. This includes:

• Personal Identification Information: Full name, email address, phone number, and contact details.
• Payment Information: Credit/debit card details, billing information, and transaction history, only collected at the time of booking for secure payment processing.
• Booking Details: Travel itinerary, pickup and drop-off locations, preferences, and special requirements.

We may also collect non-personal information, such as browser type, IP address, and usage data, to improve our website’s functionality and enhance your browsing experience.

2. How We Use Your Information

We use the collected information for the following purposes:

• To Process Bookings: Your personal and payment information is used to confirm and manage your bookings, including verification and ticketing.
• To Facilitate Payment: Payment information is used solely for processing transactions securely through our payment gateway.
• To Improve Services: We use usage data to enhance our website, services, and customer experience.
• For Communication: Contact information is used to send booking confirmations, provide travel updates, and offer customer support.
• For Legal Compliance: We may retain and disclose your data to comply with legal obligations, resolve disputes, and enforce agreements.

3. Data Security

We prioritize the security of your information. We use industry-standard security protocols, including encryption, to protect your personal and payment information. Only authorized personnel have access to this information, and we take steps to ensure that our systems remain secure.

4. Third-Party Sharing

Your information will not be shared with third parties except for the following cases:

• Payment Processors: We partner with trusted third-party payment processors who handle your financial information securely and solely for transaction processing.
• Service Providers: We may share limited information with trusted partners, such as drivers or customer service agents, for the purpose of fulfilling your bookings.
• Legal Requirements: We may disclose information when required by law or in response to legal requests.

We do not sell or rent your personal information to any third parties.

5. Your Rights

As a user, you have the right to:

• Access: Request access to the personal data we hold about you.
• Correction: Request corrections or updates to your information.
• Deletion: Request deletion of your information, subject to legal and contractual obligations.
• Opt-out: Choose not to receive promotional communications by following the unsubscribe link in our emails.

6. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Payment information is retained only as long as required for payment processing and legal compliance.

7. Policy Changes

We may update our Privacy Policy to reflect changes in our practices, technology, legal requirements, or other factors. We encourage you to review this Privacy Policy periodically to stay informed.

8. Contact Us

For questions or concerns about our Privacy Policy or your personal data, please contact us at:

R V Travels
Address: Phase-1, Ashok Vigar Colony, Pahadiya, Sarnath, Varanasi, Uttar Pradesh 221007
Phone: [8081221509]
Email:[info@rvtravelsvaranasi.com]

By using our services, you consent to the terms of this Privacy Policy and the collection and use of your information as described.