Welcome to R V Travels! By accessing our website or booking our services, you agree to comply with the following Terms and Conditions. Please review these terms carefully, as they outline your responsibilities and our obligations. If you do not agree to any of these terms, we advise you to refrain from using our services.

1. Services Provided

R V Travels offers various travel-related services, including taxi services, car rentals, tour operations, airport shuttles, and holiday packages in Varanasi and other specified locations. All bookings and services are subject to availability, and we reserve the right to refuse service at our discretion.

2. Booking and Payment

• Booking Confirmation: Your booking will only be confirmed once we receive full payment or an agreed-upon deposit.
• Payment Methods: We accept payments via secure payment gateways, debit/credit cards, and other methods specified at the time of booking.
• Cancellations and Refunds: Cancellations are subject to our Cancellation Policy (see Section 5). Refunds are processed within a reasonable timeframe, depending on the method of payment and the timing of cancellation.

3. Pricing and Additional Charges

• Service Pricing: Prices for our services are as indicated at the time of booking. Additional fees, such as tolls, parking fees, or extra waiting time, may apply and are not included in the quoted price unless otherwise stated.
• Changes in Pricing: R V Travels reserves the right to update or modify prices at any time. However, once a booking is confirmed, the agreed-upon price will not change unless the user requests additional services.

4. User Responsibilities

As a customer of R V Travels, you agree to:

• Provide Accurate Information: Supply correct details for booking purposes. Any incorrect information may lead to the cancellation of your booking without a refund.
• Comply with Local Laws: Ensure all activities undertaken comply with applicable laws and regulations.
• Respect for Property and Staff: Respect R V Travels’ vehicles, property, and personnel. Damages caused by misconduct may result in additional charges.

5. Cancellation and Refund Policy

• Customer-Initiated Cancellations: If you cancel your booking, a cancellation fee may apply depending on the notice period provided. Cancellation fees are detailed below:
  • More than 48 hours before service: Full refund (minus processing fees, if any).
  • Less than 48 hours before service: 50% refund.
  • Less than 24 hours before service: No refund.
• Company-Initiated Cancellations: If we must cancel a service due to unforeseen circumstances, you will receive a full refund or the option to reschedule.

6. Limitations of Liability

R V Travels is not liable for:

• Delays due to Uncontrollable Circumstances: Including but not limited to traffic, weather, accidents, or natural disasters.
• Loss or Damage: Personal belongings left in our vehicles or damage caused to items brought by passengers.
• Third-Party Actions: Actions of third-party providers not under R V Travels’ direct control.

We are committed to providing a safe and enjoyable experience, but certain factors may be beyond our control.

7. Changes to Terms

R V Travels reserves the right to modify or update these Terms and Conditions at any time. Changes will be posted on our website, and continued use of our services indicates acceptance of the revised terms.

8. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of [State/Country], and any disputes arising will be subject to the jurisdiction of the courts of [City/State]. Both parties agree to attempt to resolve any disputes amicably before proceeding with formal legal action.

9. Contact Us

For questions or concerns about these Terms and Conditions, please contact us at:

R V Travels
Address: Phase-1, Ashok Vigar Colony, Pahadiya, Sarnath, Varanasi, Uttar Pradesh 221007
Phone: [+91 8081221509]
Email: [rvtravels221007@gmail.com]

By booking with R V Travels, you acknowledge that you have read, understood, and agree to these Terms and Conditions. Thank you for choosing us for your travel needs!